Claims

We will work with you to understand your specific needs even before a claim is made.

We focus on:

• Building strong relationships
• Helping to manage risks
• Delivering good customer outcomes

All this means we’ll be ready to support you in the event of a claim.

Our local claims team will aim to settle the claim as quickly and fairly as possible.

An expert claims handler will:

• Take ownership of your claim from start to finish

We acknowledge new claims and deliver action plans within 2 working days. We offer specialist project-managed support for more complex claims worth over £100,000.

Our network of agents and surveyors can resolve multinational claims wherever you operate. We can also bring in other external specialists where they're needed.

We have a long history in Europe as a specialty insurer with strong, lasting relationships with our customers.