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Delftse Poort Weena 505 3013 AL Rotterdam The Netherlands
+31 10 24 23 317
Torre Europa – Planta 19 Paseo de la Castellana 95 28046 Madrid Spain
+34 91 110 24 36
You can contact account managers or underwriters by country for help with products.
Belgium
France
Amélie des Monstiers
Head of Business Development
+33 6 01 55 04 82
Netherlands
Spain and Portugal
Christian Coletta
Managing Director & Director of Business Development, Europe
+34 91 791 86 53
+34 667 597 819
Please email us if you feel that we haven't lived up to our commitments or you wish to provide feedback.
Service Réclamation French branch of Intact Insurance 21 Rue de la Paix 75002 Paris
+33 1 58 71 40 35
Delftse Poort Weena 505 3013 AL Rotterdam PO Box 4143 3006 AC Rotterdam
Customer relations department Sucursal en España Calle Almagro 9 28010 Madrid
We aim to resolve most concerns within 3 working days. If you still aren't satisfied with the outcome, we will let you know how you can escalate your concern to the Ombudsman.
We aim to resolve most concerns within 10 working days. If you still aren't satisfied with the outcome, we will let you know how you can escalate your concern to Médiation de l’Assurance.
We aim to resolve most concerns within 5 working days. If you still aren't satisfied with the outcome, we will let you know how you can escalate your concern to .
We aim to resolve most concerns within 10 working days. If you still aren't satisfied with the outcome, we will let you know how you can escalate your concern to the Complaints Service of the Directorate General of Insurance and Pension Funds (DGSFP).